Account Deletion

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You can request deletion of your Güzellik Sahnesi account and the related data inside the app at any time. Once the platform reviews and approves your request, your account is permanently deleted; deletion cannot be undone.

Request deletion in the app

  • Open the Profile tab in the app, go to “Privacy & legal” and tap “Request account deletion”.
  • Confirm your request. It is recorded with its date and shown as pending in the app.
  • Your account stays open until the request is reviewed. While the request is pending, you can withdraw it from the same screen; your account then remains as it is.

Review and approval

  • Your request is reviewed by an authorized platform administrator.
  • When the request is approved, your account and the data listed below are permanently deleted, and all your sessions end.
  • If the request is rejected, your account is not deleted, the request is no longer shown as pending in the app, and you can submit a new request. For questions, contact the data controller below.
  • The approval or rejection is written to the audit log without your personal data, using only the internal account identifier.

What is deleted

  • Your account details (email, first name, last name, phone, language, date of birth, gender) and your Google / Apple links.
  • Your profile photo.
  • Your sessions, verification codes, sign-in attempt records and notification tokens.
  • Your favorites and all reviews you wrote (salon ratings are recalculated).
  • If you used Sign in with Apple, a request to revoke the app’s authorization is sent to Apple. You can also remove the app’s access yourself under “Sign in with Apple” in your Apple ID settings.

What is kept

Salons you booked with keep their customer and appointment records under their own legal and accounting obligations; the link to your account is removed. Your date of birth, gender and profile photo are never shared with salons, so they are not part of these records. Deleted data may remain in routine database backups for at most 30 days.

If you cannot access the app

Send a message with the subject “Account deletion request” from the email address registered to your account to the data controller email address below. Your account is deleted after your identity is verified.

Data controller

The data controller’s contact details have not been published yet. You can use the account settings in the app for your requests.